Returns & Exchanges

At Mystic Perfume, we want you to be enchanted by your signature scent. If a fragrance doesn't perfectly capture your essence, you may return it within 30 days of delivery for a seamless exchange or refund.

1

Initiate Your Request

Log into your account portal or contact our concierge team with your order number to begin the return authorization process.

2

Prepare the Vessel

Ensure the perfume is in its original, unopened packaging with the luxury seal intact to qualify for a full refund.

3

Secure Shipment

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our scent specialists verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing